Privacy Policy

Effective Date: 01.12.2024

At Papool, we are committed to protecting the privacy of our customers, especially when it comes to families and children. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, [your website URL], and make purchases. By using our site, you agree to the collection and use of information in accordance with this policy.

Papool understands that the privacy of your personal information is very important to you. It is important to us too! This Privacy Policy describes the information we collect as part of the normal operation of our services and how we use that information. By registering with the website, you confirm that you have read and accepted the Privacy Policy and the User Agreement of the Website, and you express consent to us using and disclosing your personal information in accordance with this Privacy Policy.

The following policies will govern how Papool manages your personal information and protects your privacy. This Privacy Policy is incorporated into and subject to our Terms of Use & Legal Restrictions, which you should refer to for additional information relating to privacy issues.

Privacy Guarantee

Papool will endeavor to take all reasonable steps to maintain and protect your personal information. We undertake not to sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Collection of Your Information

When you use our website, we collect and store your personal information. Our primary goal is to provide a safe, efficient, smooth, and customized experience. This allows us to offer services and features to meet your needs and to customize our website to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.

In general, you can browse the website without telling us who you are or revealing any personal information. Once you give us your personal information, you are no longer anonymous to us. To fully use our website, you will need to register using our online registration form, where you may be required to provide contact, identity, billing, and shipping information. We use data collection devices such as “cookies” to help analyze web page flow, measure promotional effectiveness, and promote trust and safety. You are free to decline our cookies if your browser permits, but this may limit certain features.

1. Information We Collect

Personal Information:
When you register, place an order, or subscribe to our newsletter, we may collect personal information, including:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (handled securely through third-party services)

Non-Personal Information:
We may collect non-identifiable information such as:

• Browser type and version
• IP address
• Device type
• Pages visited and time spent on the site

2. How We Use Your Information

We use your personal information to facilitate the services you have requested on Papool. We may use this information to collect fees, measure consumer interest, inform you about offers, customize your experience, and detect fraud. We may also use your information to improve our marketing efforts, analyze website usage, and tailor content and services to your needs.

We use your information for the following purposes:

• Order Processing: To process, ship, and deliver your orders.
• Customer Service: To respond to inquiries and support requests.
• Personalization: To provide a customized shopping experience.
• Marketing: To send promotional emails, newsletters, or special offers.
• Improvement: To analyze site usage and enhance our products and services.

3. Cookies and Tracking Technologies

We use cookies to enhance your experience on our site. Cookies are small files stored on your device that help us remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your shopping experience.

Types of Cookies We Use:

• Essential Cookies: Necessary for site functionality.
• Performance Cookies: Help us analyze how visitors use our site.
• Marketing Cookies: Used to deliver targeted advertisements.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Partners who assist with payment processing, shipping, and marketing.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests.

All third parties are contractually obligated to keep your information secure and use it solely for the services they provide.

5. Data Security

We implement a variety of security measures to protect your personal information. These include:

• Secure Socket Layer (SSL) technology
• Encryption of sensitive data
• Regular security audits

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to any inaccurate information
• Opt-out of marketing communications at any time
• Request deletion of your personal data, subject to legal obligations

To exercise these rights, contact us at [your support email].

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will delete it immediately. Parents or guardians who believe their child’s information has been shared should contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before sharing any information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Papool Tower

Papinissery-Pilathara KSTP Road, Irinavu Jn. Irinavu(PO) 670301, Kannur Dt. Kerala, India

Thank you for choosing Papool! We are committed to protecting your privacy and providing a safe, enjoyable shopping experience for you and your family.